FAQs

At Pipe Perfect Ltd, we believe in providing true value to our customers. By taking a more direct approach and removing the middleman, we can offer competitive prices without compromising on quality. This approach also allows us to pay our engineers better wages, encouraging them to deliver exceptional workmanship.

Absolutely! All of our engineers have a minimum of 5 years of experience in boiler installations, exceeding the industry standard of 3 years. You can trust that your boiler is in the hands of seasoned professionals.

The same engineer who installs your boiler will be solely responsible for your aftercare. If you ever have any issues, need assistance with controls, or have questions, you can contact them directly. This personal approach ensures your engineer is invested in delivering a perfect installation from start to finish.

In a smaller company like ours, every customer matters. You'll enjoy personalised service without getting lost in the shuffle of a large corporation. No more bouncing between different representatives – you'll communicate directly with your assigned engineer, ensuring a streamlined and tailored experience.

Yes, we are qualified heating professionals and fully registered with Gas Safe.

Definitely! During every boiler installation, our engineers perform a chemical flush of the entire system as standard. They use a specialised cleaning solution to break down built-up sludge, after this your system will be drained and topped up with fresh water and system inhibitor to ensure water quality is maintained all year round until your service date where it is topped up. 

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For an even more thorough cleaning, we offer an upgrade to the MagnaCleanse system flush, which provides faster and more effective removal of magnetite, rust, and other build-ups.

To ensure a smooth installation process, we kindly ask that you clear any clutter or valuables around the boiler area and make sure the boiler is easily accessible. This simple preparation will help our engineers work efficiently.

We understand that choosing a boiler installation service is a big decision, which is why we strive to address all your concerns upfront. If you have any further questions, our friendly team is always happy to assist. Just get in touch!